The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains what we will do with your personal information.


Who we are

  • Our website address is: https://www.castr0fitness.com.
  • Castr0Fitness. in Brampton, Ontario, Canada provides personal training and online coaching
  • Contact us by e-mail at info@castr0fitness.com

 

What personal data do we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact Us forms
  • The personal information we collect from users and site visitors include:  name and email address.
  • We collect information when users complete our contact us form
  • The data collected through contact us forms allows us to better respond to your customer service requests. This contact form does not store data, however it does handle user submitted data. When a user completes the form we ask for consent to store personal data temporarily.

 

Online Coaching Inquiry Form
  • The personal information we collect from potential clients includes but is not limited to: name, email address, sex, age, height, weight, occupation and other relevant information necessary to screen potential clients
  • The data collected through this form allows us to better respond to your customer service requests. This contact form is created through Google Forms and only stores data directly inputed into the form. Upon request this data can be deleted anytime and can no longer be accessed by Castr0fitness and affiliates.
  • If you have any questions feel free to email:  info.castr0fitness@gmail.com

 

Custom Program Inquiry Form
  • The personal information we collect from potential clients includes but is not limited to: name, email address, sex, age, height, weight, occupation and other relevant information necessary to screen potential clients
  • The data collected through this form allows us to better respond to your customer service requests. This contact form is created through Google Forms and only stores data directly inputed into the form. Upon request this data can be deleted anytime and can no longer be accessed by Castr0fitness and affiliates.
  • If you have any questions feel free to email:  info.castr0fitness@gmail.com

 

In Person Training Inquiry Form
  • The personal information we collect from potential clients includes but is not limited to: name, email address, sex, age, height, weight, occupation and other relevant information necessary to screen potential clients
  • The data collected through this form allows us to better respond to your customer service requests. This contact form is created through Google Forms and only stores data directly inputed into the form. Upon request this data can be deleted anytime and can no longer be accessed by Castr0fitness and affiliates.
  • If you have any questions feel free to email:  info.castr0fitness@gmail.com

 

PAR Q PLUS
  • The personal information collected when completing the PAR Q PLUS is  necessary to screen potential clients and ensure the safety of the client
  • The data collected by the PAR Q PLUS form is not stored on Castr0fitness.com and will only be shared with any entities aside from Castr0fitness and Castr0fitness affiliates
  • Upon request your completed PAR Q PLUS and associated information will be deleted immediately from emails and online databases
  • Your completed PAR Q PLUS will be stored in an external file for your privacy protection
  • Upon request, this information can be deleted once the client is no longer is involved with Castr0fitness services that require this information

 

Online Store

We collect the following information when users purchase a Training Program from our online store. We collect this information to process the purchase, send an email to confirm your purchase with a link to download your Training Program and send emails notifying you of future promotions.

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, Zip/Postal code, City, Country

 

Cookies

A cookie is a small text file containing information that a web site transfers to your computer’s hard disk for record-keeping purposes and allows us to analyze our site traffic patterns.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Analytics

We have installed  Google  Analytics Universal tracking numbers that monitor visitors to our website. For more information about Google Security and privacy in Universal Analytics Read here 

Google Analytics Opt-out Browser Add-on:

Google Analytics provides a browser extension that will allow users to opt-out tracking across all websites.   If you want to opt out, download and install the add-on for your web browser here’s the link.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Who we share your data with

We do not share, sell, trade, or otherwise transfer your personal information to outside parties .

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

How long do we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely.

If you complete our contact form, the data is not stored.

If you purchase our Training Program your data is retained indefinitely.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights do you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we have about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

 

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If You click on a third party link, You will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let you know via email, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Online Store

We use WooCommerce plugin for our online store .  We collect information about you during the checkout process on our store.

 

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

 

Who has access to the information

Members of our team have access to the information you provide us. For example,  Administrator can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example --

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

 


Contact information

If you have any questions about this Privacy Policy, You can contact us: